Recently Diagnosed
Become an AHF Patient
At AHF, we’ve delivered quality services for people with HIV since 1987. Our staff are specialists with up-to-the-minute knowledge about HIV treatment, and our organization – the largest provider of HIV healthcare in the U.S. – offers a comprehensive array of services.
We also partner with organizations around the world to provide HIV programs and treatment. If in the US, this is the contact information:
Toll-Free: (888) AIDS-CARE (first time callers)
New Client Referrals: (800) AHF-2101
California Nurse Care Line*: (800) 797-1717
Florida 24-hour Client Care: (800) 832-0778
Emergencies: Call 911
Client Services**: (800) 263-0067
*Hours: M-F, 5:30pm-8:30am and Sa-Su/Holidays, 24hrs a day
**Service issues/file a complaint
For a complete listing of all AHF Healthcare Centers, please visit www.hivcare.org.
If you’re outside the U.S., visit our Medical Services section to search for a location near you.
Our healthcare centers provide access to a variety of specialists in HIV care. We work together to provide the best treatment available, and the proof of our success is in the response we receive: 96% of our clients said they’d recommend AHF Healthcare Centers to a friend.
Who Is Eligible?
Everyone is welcome at our centers, regardless of ability to pay.
We accept most major insurance plans, including all PPO plans, Medi-Cal, Medicare and all Medicare Part D plans. If you have an HMO, you’ll need to get prior authorization from your primary provider, unless you wish to pay for your services in full.
How to Get Started
The easiest way to become a client is by calling 888.AIDS.CARE (888.243.7227) to set up an appointment.
For your first visit, you’ll need to arrive half an hour early to fill out some forms. We’ll do a financial screening, determine which benefits you may qualify for and give you an orientation and tour of the center.
Please bring the following, if you have them:
- Your insurance card or other statement of coverage
- Proof of residency (utility bill, lease or rental agreement)
- Proof of income (pay stub, award letter or records of unemployment or disability payments)
- Your original HIV diagnosis document, blood test results or HIV medication bottles
Not sure if there’s a center near you? Check our Medical Services section.
Positive Healthcare offers insurance programs connecting people with HIV to expert, personalized care. As a Positive Healthcare member, you’ll receive all of the standard Medi-Cal/Medicare benefits, plus additional wellness resources and assistance free of charge.
Who Is Eligible?
If you’re eligible for Medicare or Medi-Cal, you’re eligible for Positive Healthcare. There are currently programs in Florida and California.
How to Get Started
In Florida, call 800.832.0778.
In California, call 800.263.0067 or for TTY/TTD 800.952.8349.
Go to positivehealthcare.org to learn more.
AHF pharmacists specialize in anti-HIV medications and offer complete analysis to make sure your treatment is working correctly, without causing a potential drug interaction. We provide direct billing to most insurance plans, a refill-by-phone service, free adherence tools, and free, discreet home delivery.
By filling your prescriptions with us, you help support our treatment, prevention and testing programs worldwide.
Who Is Eligible?
AHF Pharmacy is open to everyone. We accept Medicaid, Medi-Cal, Medicare and most major insurance plans. Our California pharmacies participate in the AIDS Drug Assistance Program.
How to Get Started
Visit our Medical Services page to find a location near you or go to ahfpharmacy.org to learn more.
For over a decade, AHF Research has been dedicated to discovering better treatments and improving quality of life for people living with HIV. We do clinical trials testing new antiretrovirals, studying different drug combinations and examining the feasibility of using fewer pills in HIV treatment.
Who Is Eligible?
While each trial has different requirements for involvement, with a wide range available, there’s a good chance that one of them fits you. We have studies for people who’ve yet to start drug therapy, for those whose medications are failing and for people with HIV-related illnesses. You do not have to be an AHF Healthcare Center client to participate.
Women and people from underrepresented ethnic groups are particularly encouraged to consider becoming part of a trial.
How to Get Started
If you would like to learn more or participate, please call (323) 913-1033.
